free content ai credits not appearing

Hello,

We apologize for the issue you are facing with your Content AI credits not appearing. It sounds like you’ve already taken some good steps by disconnecting and reconnecting your account in the WordPress Rank Math SEO plugin, as well as trying to refresh the credits.

Since the credits are visible in your Rank Math account but not in the plugin, we recommend trying the following steps:

1. Ensure You’re Logged into the Correct Account: Double-check that you are logged into the same Rank Math account that holds your Content AI credits.

2. Refresh Credits Again: Go to your WordPress Dashboard → Rank Math → General Settings → Content AI and click on the refresh icon to update your credits. Here’s a screenshot for reference:
   

3. Check for Plugin Updates: Make sure that your Rank Math plugin is updated to the latest version, as updates can sometimes resolve connectivity issues.

4. Clear Cache: If you are using any caching plugins, clear the cache to ensure that you are seeing the most recent data.

If you continue to experience issues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue!

Sources:
Resolving Content AI Related Issues » Rank Math