Free Content AI Credits

#324282
  • Resolved Amandeep Singh
    Rank Math free

    Hi team,

    I want to try out the Content AI credits and learnt that you provide 5 credits on the free version. It shows as 0 on my account and I haven’t used any so far. Can you please check what’s wrong and add them back so I can given them a go?

    Thanks
    Aman

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please head over to your rankmath.com Account > Website or visit this URL: https://rankmath.com/my-account/websites/?

    Check if you are able to see the correct remaining credits. See my screenshot below for reference:
    credits

    If the credit count is correct but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your paid Rank Math account again.
    disconnect account
    connect account

    If that doesn’t help you, please head over to your Content AI and refresh the credits count so the plugin will request the updated credits from our server and displays the correct one.

    cotnent ai

    Let us know how that goes. Looking forward to helping you.

    Amandeep Singh
    Rank Math free

    Hi there, on my RM account itself the credits show as 0.

    Anas
    Rank Math business

    Hello,

    With the Free account, you get 5 credits.

    It shows 0/5 because you have not used any credits.

    Once you use 1 credit, the counter will increase to 1/5 and so on.

    Please follow the steps mentioned by my colleague above to refresh the credits on your website.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Free Content AI Credits’ is closed to new replies.