free AI points

#1038740
  • Resolved Marta Martynowska

    3 months ago

    Rank Math free

    i do not have my AI points on my website.
    i did waht advised and still do not have them.

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    3 months ago

    Hello,

    I’m sorry to hear that you’re facing issues with your Content AI points. Thank you for raising this concern.

    To troubleshoot the issue, please ensure that you are logged into the correct account where you purchased your Content AI credits. You can check your remaining credits by visiting your Rank Math account here: Rank Math Account.

    If the credits are showing correctly in your account but not on your website, please follow these steps:

    1. Go to your WordPress admin area.
    2. Navigate to Rank Math > Dashboard > Help.
    3. Disconnect your Rank Math account and then reconnect it.

    Here are some screenshots for reference:

    • Disconnect: Disconnect
    • Reconnect: Reconnect

    After reconnecting, head back to Content AI and refresh the credits count again to ensure the plugin requests the updated credits from our server.
    Refresh Credits

    If you still do not see your credits after following these steps, please reply to this ticket with your website URL, and a human agent from our support team will assist you further.

    Hope that helps! Please let us know if you need any more assistance.

    Sources:
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    Rakibuzzaman Siam

    3 months ago

    Hello,

    We can see you’ve already used all the free credits for this month. The credits will auto-replenish on 10 Jun 2025.

    Please note that when you exhaust your credits in a month, you have the following options:

    – You can wait till next month for the credits to replenish
    – You can upgrade your subscription to a higher plan
    – If you already have the highest plan, then you can reset your credits for the remainder of that month by paying a nominal one-time fee

    In this case, if you need more credits, you can purchase a Content AI subscription from here, or you can wait until the credits are replenished: https://rankmath.com/content-ai/#pricing

    Hope that helps, and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Marta Martynowska

    3 months ago

    Rank Math free

    Hi,

    I have not used my points, as I never had them attached to my website ;/

    Princess

    2 months, 4 weeks ago

    Hello,

    We have escalated the issue with our dev team about the credits, and we shall hear from them soon.

    Meanwhile, if you have any other questions, please feel free to ask.

    We are here to help you.

    Miguel

    2 months, 4 weeks ago

    Hello,

    We checked the transactions, and we can see that on the 28th of May, the credits were consumed between the paragraph rewrite and the text summarizer we have on our Content AI feature.

    All this was on the website https://martynosia.pl.

    Thank you.

    RankBot

    1 month, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘free AI points’ is closed to new replies.