Hello,
We apologize for the issue you are facing with your free monthly AI credits. To resolve this, please ensure that you are logged into the correct account that you used to purchase or subscribe to the Content AI service.
You can check your remaining credits by visiting your Rank Math account here: Rank Math Account.
If you see that the credits are correct in your account but not showing on your website, please follow these steps:
- Go to your WordPress admin area.
- Navigate to Rank Math > Dashboard > Help.
- Disconnect and then reconnect your Rank Math account.
After reconnecting, refresh the credits count in your Content AI section to ensure it updates correctly.
If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention!
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hello,
We can see you’ve available free credits on your Rank Math account. In this case, please check if you see any error while refreshing the credits in Rank Math > General Settings > Content AI.
If you see any error, please share that with us so that we can check the issue further for you.
Looking forward to helping you.
Thank you.
Yes, as I attached before, show credits 0
https://share.cleanshot.com/ymdr1k5B+
Hello,
We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.
Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.
Also, please make sure that you are running the latest version of Rank Math plugin.
The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.
Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.
You can read more about this from here: https://rankmath.com/kb/content-ai-free/
Let us know if this fixes the issue.
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Hello,
Glad that helped.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
