Hello,
Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.
Here’s how to include a meta description in your blog articles or pages:
Add a Meta Description in the Classic Editor: https://i.rankmath.com/dhECkg
Add a title and a description to Gutenberg – https://i.rankmath.com/ZO21Cd
Make sure you’re using the same focus keyword as before.
I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.
Thank you.
Hello, thank you for your reply.
However, the ploblem doesn’t resolve.
I have updated the sensitive data as requested. Can you please check further?
The “Focus keyword” is blank at the beginning of writing the article (see picture1 : https://ibb.co/jgP5sD1).
Second, I enter some keyword, for example “keyword” (see picture2 : https://ibb.co/3rhpq8W).
At this time, the SEO value generally increases (SEO: 9/100 in picture2).
Finally, I update or publish the article.
But, After updating or publishing, the SEO value returns to the value before input, and the entered Focus keyword field is blank (returning from the state of picture2 to picture1).
The content of the article is reflected in the update / publication, but only the Focus keyword is not reflected.
Hello,
Thank you for that additional information.
If your focus keywords are not saving, please check if you have any firewall as there are chances that it will prevent saving the data.
Please check this link for more information and troubleshooting steps:
https://rankmath.com/kb/meta-data-not-saving/
I hope that helps.
Thank you.
Hello, thank you for your reply.
I checked any firewall and the contents of the link you tell me.
When I searched according to the contents of the link, I found that the cause was WordPress Setup Issue.
However, I thought the cause was not WordPress Setup.
Because I’m a beginner and I only change common settings that everyone would change.
So I thought to be caused by decoration and tag articles.
In conclusion, I found that if there is a Twitter embedded in the content of the article, focus keywords will not be saved.
Therefore, it seems that this problem can be dealt with by deciding and saving the focus keyword once before embedding Twitter.
However, this is not a fundamental solution and is very inconvenient for users.
I’m not sure, but maybe the same thing happens with embedding Instagram and YouTube videos.
Please let me know if there is already a fundamental solution to this embedding.
If not, I hope the Rank math will be fixed.
Thank you.
Hello,
That shouldn’t be happening, Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
