FORCUS KEY WORDS - Support

Resolved TANZA ESCORT
4 years, 4 months ago

Rank Math free

URGENTLY NEED HELP
I had shifted from yoast to rankmath….. But when i activate Rankmath then i cant edit my already made post that i made with Divi elegant theme
The edit page comes when it’s frozen… i want to add my FORCUS KEY WORDS
am using wordpress 5.4.2 and Divi Theme 4.4.8

Viewing 10 replies - 1 through 10 (of 10 total)

Michael Davis
4 years, 4 months ago

Rank Math pro

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Have you tested if the issue is there when only Divi and Rank math are active?

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Please let us know if you find the culprit else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

TANZA ESCORT
4 years, 4 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Alberto
4 years, 4 months ago

Rank Math business

Hello,

We have already informed our devs to take a look to your website to try to figure out what is the cause of the issue and give you a solution, they will be on it soon.

Looking forward to help you.

Uzair
4 years, 4 months ago

Hello,

You are getting this issue because the focus keyword you are using is too long and that is causing the memory timeout issue.

You have unusually long focus keywords.

Please consider using a short focus keyword or wait for a fix to this problem in an upcoming version of the plugin.

TANZA ESCORT
4 years, 4 months ago

Rank Math free

I haven’t put in any focus keyword, the focus keyword box is empty

Uzair
4 years, 4 months ago

Hello,

There is a long list of focus keywords you have added to each post that has this issue:

We have been working on a fix and we have a solution. Since we cannot replicate this issue ourself, we request you to update to the below version of Rank Math by doing the following:
1. Remove Rank Math from WP > Plugins. Don’t worry, all your settings are safe in your database and they will return once you upload the below version.

2. Install this version of Rank Math on your website by uploading it from WP > Plugins > Add New.

Here are the files: https://i.rankmath.com/GprWvy

Here’s a small video tutorial:
https://i.rankmath.com/T1DqJL

3. Activate the Rank Math plugin after it is done uploading.

4. Make sure to hard refresh your browser cache or test in an incognito window:
Windows: Ctrl + F5
Mac/Apple: Apple + R or command + R
Linux: F5

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

TANZA ESCORT
4 years, 4 months ago

Rank Math free

1. Remove Rank Math from WP > Plugins. DONE
2. Install this version of Rank Math on your website by uploading it from WP > Plugins > Add New DONE
TRIED EVERYTHING BUT ALL HAVE FAILED
help ME TO FIX IT PLEASE

Uzair
4 years, 4 months ago

Hello,

Let’s limit tickets to one per issue, please.

You have opened 3 different tickets about the exact same issue.

Rank Math
4 years, 4 months ago

Hello,

Please update to the latest version, 1.0.45

That should resolve the issue of the slow loading of the editing area.

If not, please let us know. We are here to assist.

We appreciate your patience and understanding in this matter.

Thank you.

Rank Math
4 years, 4 months ago

Hello,

Hope you are doing well.

Can you please update the plugin to the latest version, 1.0.45?

We have fixed the issue you mentioned.

You can also enable the auto-updates by following this tutorial:
https://rankmath.com/kb/version-control/#auto-update

Hope that helps. If there’s anything we can help you with, please feel free to open a new support ticket.

Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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