Hello,
I’m sorry to hear that you are experiencing issues with your sitemaps on the website https://rankmath.com/wp-content/uploads/2022/11/index-in-advanced-tab.jpg. If the sitemaps for /featured_item-sitemap.xml & /page-sitemap.xml are redirecting to a 404 error page, there are a few common reasons why this might be happening:
- Permalink Structure: If you recently changed your permalink structure, make sure that you update your sitemap accordingly.
- Rewrite Rules: Ensure that the correct rewrite rules are in place for your server. Depending on whether you are using an Apache or Nginx server, you may need to add specific rewrite rules to your configuration files.
- Caching: If you are using a caching plugin, make sure to exclude the sitemap files from being cached. Caching the sitemaps can lead to them not being updated correctly.
To address these issues and make your sitemaps work again, please follow these steps:
-
Check Rewrite Rules: Depending on your server type (Apache or Nginx), ensure that the correct rewrite rules are in place. You can refer to our guides for Apache and Nginx servers on how to add the necessary rewrite rules.
-
Exclude Sitemaps from Caching: If you are using a caching plugin, exclude the sitemap files from being cached. Caching the sitemaps can cause them to show outdated information. You can follow our guide on how to exclude sitemaps from caching for detailed instructions.
If after following these steps the issue persists, please reach out to your server administrator or hosting support for further assistance. They should be able to help you troubleshoot and resolve any server-related issues affecting your sitemaps.
Thank you for bringing this matter to our attention, and we appreciate your efforts in resolving this issue. If you have any further questions or need additional assistance, please feel free to reach out. We are here to help 24/7, 365 days a year.
Best regards,
Rank Math Support Team
Sources:
Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
Rank Math Sitemap Issues and Their Fixes » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share your sitemap URL so that we can check the issue further for you?
Meanwhile, please try to follow the steps below and see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. If the above steps don’t seem to work, kindly apply the following filter to your site.
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
Here’s how you can add filter/hook to your WordPress site:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
