Focus Keywords Not Saving

#45137
  • Resolved Pagester
    Rank Math business

    Hi,

    Focus keywords haven’t been saving for the last 2 release versions. They don’t save on Pages, Posts or Products.

    Re-producible on over 30 sites now.

    This is not a conflict as its also happening on clean install staging sites.

    Other users have also started reporting the issue:

  • https://support.rankmath.com/ticket/focus-keyword-under-tags/
  • https://support.rankmath.com/ticket/focus-keyword-not-works/
  • We can reproduce this on every single site, new and old installs. It affects new pages/posts and existing pages/posts.

    If you install Elementor the problem also occurs within the Elementor interface, not just the WP default interface.

    There are no console errors showing either.

    Regards,
    Pagester

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you getting in touch with us and sorry for the inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Focus Keywords Not Saving’ is closed to new replies.