Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
As I have said in another thread, the issue was resolved. But – to be 100% accurate – I did nothing of what you said and there was no conflict with any other plugin. I think it was just (yet) another glitch with Rankmath.
Hello,
It might be due to some plugins or outdated version of codes.
It was fixed on your other site, as you might have one product updated in the mea time which was causing the issue, or may be Rank Math itself is outdated.
Please confirm that to fix the issue.
Hope that helps. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
