focus keyword not working - Support

Resolved Effective Marketing and Design Solutions
2 years, 6 months ago

Rank Math free

I can not get focus keyword and pillar content to work. When I publish them they disappear. I have made 6 blogs and it worked but now it will not.

I thought there was a conflict with other plugins and shut them all off but still would not work.

Thank you

John Tarr

j********@g********

Viewing 3 replies - 1 through 3 (of 3 total)

Sharmin Islam
2 years, 6 months ago

Rank Math agency

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience this may have caused.

Please check if you are using a Firewall, as there are chances that it will prevent saving the data.

If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta

Whitelisting the route should fix the issue.

You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/

Hope this helps

Please don’t hesitate to get in touch for further assistance.

Effective Marketing and Design Solutions
2 years, 6 months ago

Rank Math free

This is to complicated so I am just going to switch to Yoast for the SEO on this website. I have no idea firewall and whitelist is and where to find it to fix. It was working but stopped. I do not have time to fool around with this issue.

John Tarr

Jaideep Asrani
2 years, 6 months ago

Hello,

Sorry for the inconvenience caused. If you allow us, we would like to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
2 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘focus keyword not working’ is closed to new replies.