focus keyword keeps deleting after entry and saving

#237089
  • Resolved Angela

    4 years, 4 months ago

    Rank Math free

    Hello Rank Math,
    After your last update, now when creating a post or editing one, when you key in your focus keywords and save, the focus keyword becomes deleted. Even after repeated re entry, the same results occur.
    Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit

    4 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    It seems to be working fine on our end.

    Check this screencast: https://i.rankmath.com/PosxW6

    Could you please confirm you are on the latest version of the Rank Math? The latest version is v1.0.69.1

    Please clear the website cache and Rank Math Transients by going to Rank Math > Status & Tools > Database Tools > Remove transients
    transietns

    Let us know if the issue persists.

    We are here to assist you.

    Angela

    4 years, 4 months ago

    Rank Math free

    Thank you for your reply.
    To answer your question, yes working with Version 1.0.69.1
    Cleared cache. Unable to clear transients, do not have those tabs under Status and Tools, only System Status.
    After updating plugins pending notification, which I do the moment they come in,
    the issue no longer exists. It seems to have resolved itself. Perhaps it was a conflict with another plugin.
    If anything should change I’ll let you know.
    Thank you for your time and assistance with this matter.
    Angela

    Anas

    4 years, 4 months ago

    Rank Math business

    Hello,

    We’re glad the issue is resolved.

    Let us know if you face the issue again.

    We are here to help you.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.