Hello,
We apologize for the issue you are facing with saving the focus keyword in your custom post type. Since you mentioned that you are not using a standard WordPress post and that there are no errors in the Developer Tools console, it could be related to how the custom post type is set up or potential conflicts with other plugins.
Here are a few steps you can take to troubleshoot this issue:
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Check for Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math’s functionality. You can follow our guide on checking for plugin conflicts to identify if any other plugin is causing the issue.
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Custom Post Type Support: Ensure that your custom post type supports the Rank Math features. You may need to register the custom post type with support for Rank Math’s meta box. If you’re unsure how to do this, please refer to the documentation or consider reaching out to a developer.
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JavaScript Errors: Even though you didn’t see any errors, it might be worth double-checking if there are any JavaScript-related issues that could be affecting the saving process. You can refer to our guide on diagnosing JavaScript-related errors.
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Firewall Settings: Although you mentioned not using an exclusive firewall, ensure that there are no server-level firewalls or security settings that might be blocking requests related to saving metadata.
If you’ve tried these steps and the issue persists, we recommend replying to this ticket with more details about your custom post type setup, and a human agent from our support team will assist you further.
Thank you for bringing this concern to our attention!
Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
