Focus Keyword generate errors when update post

#298468
  • Resolved Thibault Perret

    3 years, 2 months ago

    Rank Math free

    Hello,

    An error occurs when updating the block Focus Keywords on a page or post. Chrome display me the error “err_http2_protocol_error”
    You will find in the attached message the error that I found in the log file concerning the lack of the ‘wp_rank_math_analytics_gsc’ table, and indeed, I cannot find this table in my database. data.

    The bug appear randomly.

    The installed plugin version is 1.0.77.1

    Thank you for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    3 years, 2 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Please follow this guide to enable the Advanced Mode of Rank Math: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/

    Next, head over to your WordPress admin area > Rank Math > Status & Tools > Database Tools, and Re-create Missing Database Tables.

    Once done, please wait for a few minutes and see if the issue gets fixed.

    Let us know how that goes.

    Thank you.

    Thibault Perret

    3 years, 2 months ago

    Rank Math free

    Hello,

    I still have the same issue after applying the suggested fixes.
    I try the fix yesterday, and this morning here the log I found just after loading the rank-math page in wp-admin.

    [02-Dec-2021 09:20:58 UTC] Erreur de la base de données WordPress : Table ‘wittyfitvv2021.wp_rank_math_analytics_gsc’ doesn’t exist pour la requête SELECT t.range_group …

    The ‘err_http2_protocol_error’ only appear when I update the block ‘Focus Keywords’ on a page or post.

    Anas

    3 years, 2 months ago

    Rank Math business

    Hello,

    For the HTTP error, I would suggest you get in touch with the web host, they will be able to fix that issue.

    For the error in the error log, please make sure that the Search Console settings are configured at Rank Math > General settings > Analytics.

    If you still see that error in the error log, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Focus Keyword generate errors when update post’ is closed to new replies.