Focus Keyword and Meta Data Not Saving on Products

Hello,

We apologize for the issue you are facing with the Focus Keyword and Meta Data not saving on your products. Here are some common causes and solutions that might help you resolve this problem:

1. Plugin Conflicts

There may be conflicts with other plugins that could prevent Rank Math from saving the SEO Title, Description, and Focus Keyword. We recommend checking for plugin conflicts by following our guide on plugin conflict.

2. JavaScript-Related Errors

JavaScript errors can also cause issues with saving metadata. You can diagnose these errors by checking the JavaScript Console in your browser. Here’s how to do it in Chrome:

• Open Developer Tools by navigating to More Tools → Developer Tools.
• Click on the Console tab.

If you see any errors, they may indicate what is causing the issue. You can also refer to this guide on diagnosing JavaScript errors.

3. Firewall Blocked Access to the File

If you are using a firewall, it might be blocking access to Rank Math’s files necessary for saving metadata. Check if Rank Math is being blocked and whitelist it if necessary. The files to check include:

/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead

You can find more information on how to whitelist these files in our guide on whitelisting Rank Math in Wordfence.

4. Check for 403 Errors

If you are encountering a 403 error when trying to save, it may indicate that access is being denied. You may want to reach out to your web host for assistance in resolving this issue.

If you have tried these steps and are still experiencing problems, please reply to this ticket with any error messages you find or additional details about your setup, and a human agent from our support team will assist you further.

Thank you for raising this concern, and we hope to help you resolve it soon!

Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math