fish4dogs.it – problem with polylang

#182174
  • Resolved Sharki

    3 years, 7 months ago

    Rank Math pro

    Hello
    for a few days we have been going crazy with fish4dogs.it
    Hello
    for a few days we have been going crazy with fish4dogs.it
    with pages and products we have no problems
    however, passing from the Italian category to the French or German one, a 404 error is reported to us and we are redirected to the Italian about page
    (for example: https://www.fish4dogs.it/finest-cibo-secco-per-cani/ if you click on the translation flags you see that it didn’t work)

    however if you disable rankmath everything works fine.

    You can help us? the customer does not understand.

    thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sharki

    3 years, 7 months ago

    Rank Math pro

    Hello
    tomorrow I have to deliver the work to my client. so if that doesn’t get resolved tonight I’ll have to switch to Yoast which doesn’t give any problems.
    Obviously this forces me to re-evaluate the purchase of the premium because all my customers use Polylang and if Rankmath doesn’t work properly with Polylang I will be forced to go back to Yoast.

    regards
    Francesco

    Brian

    3 years, 7 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The reason why your product categories are not displaying in your translated languages is that you probably have not set the permalinks settings. I have tried to disable the option to remove base categories and they redirect to the correct categories in all three languages. Please update these and let us know if it works.

    We really look forward to helping you.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘fish4dogs.it – problem with polylang’ is closed to new replies.