Field not appearing in product edit page

#834467
  • Resolved Fouad
    Rank Math free

    Hello,
    I am not able to update seo title and description in products
    also im not getting any score for any product
    check the attached images https://imgur.com/a/bLvdpm8
    I am looking to upgrade to the pro version when the issue is fixed

    Regards,
    Fouad

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I apologize for the inconvenience you are facing with updating the SEO title and description for your products in Rank Math. To resolve this issue, please follow these steps:

    1. Check Schema Markup: Ensure that the Schema Markup is correctly set for your products. You can refer to this guide on how to update the Schema from the product page.

    2. Check Image SEO Module: If you have enabled the Image SEO module in Rank Math, head over to General Settings → Images from the Rank Math menu to access the Image SEO features.

    3. Open Developer Tools Console Panel: If the issue persists, you can open the Developer Tools Console Panel to identify any errors that might be preventing the metadata from saving. Here is a guide on how to open the console panel.

    If after following these steps you still encounter issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention, and we appreciate your interest in upgrading to the pro version once the issue is resolved.

    Best regards.

    Sources:
    Resolving Rank Math Schema Markup Related Issues
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Google Search Console Missing Field Warning » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Fouad
    Rank Math free

    Hello
    There is no conflict,
    I am using the latest Product editor which is new, is your plugin compatible with it ?
    i already sent you the admin login and pass check it

    Hello,

    The new product editor for WooCommerce is still in beta so we don’t support it.

    We don’t support beta features in our plugin as they are considered unstable so we wait for the editor to be added to the main branch before adding support for it.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Field not appearing in product edit page’ is closed to new replies.