fetching problem

#290437
Viewing 15 replies - 1 through 15 (of 19 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Could you please reconnect the Analytics account, to regenerate a new auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Analytics settings:
    reconnect

    Do ensure all permissions are allowed: https://rankmath.com/kb/connect-your-google-account/

    Once reconnected, please follow this guide once again to manually fetch data from Google: https://rankmath.com/kb/delete-old-analytics-data/

    Let us know how it goes.

    As for your indexing issue, I can see that the URL you shared is redirecting to the homepage. Google recognizes the redirection so that URL is no longer indexed since Google saw it as the homepage.

    Looking forward to helping you on this one.

    Okay thank you I will do that but why is RM so often redirecting random pages? What can be faulty here???

    Hello,

    Can you please share an URL affected by the redirection issue so we can check?

    We really look forward to helping you.

    Sure…
    For example this https://www.vital-generation.de/polyvagaltheorie-pdf/
    is not in the index…

    Maybe it will be after rank math does fetch my site properly after reconnection?

    For the redirect. This page:
    https://www.vital-generation.de/nervus-vagus-selbst-stimulieren

    Its really annpying because it was getting traction in SERPS

    BTW why I cant see this paage under redirects in RM?

    Hello,

    1. https://www.vital-generation.de/polyvagaltheorie-pdf/ is set to noindex. Please edit the page and set it to index from the Advanced tab of the meta box.

    2. For the redirection issue, please navigate to WP Dashboard > Rank Math > General Settings > Links and disable the Redirect Attachments option. Let us know if it resolves the redirect issue.

    Looking forward to helping you.

    But its on index? https://ibb.co/BCwhXqB (I didn´t see why the page is no indexed…)

    I did that with links wasnt thinking that this can cause a full page redirect

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alright I put the token in the sensitive data field

    Hello,

    I was able to check that the page was a CartFlow step. By default, Rank Math sets the cart pages as noindex and CartFlow steps are also considered cart pages. I have added the filter given below in your theme’s functions.php file and now your steps are set as index:

    add_filter( 'rank_math/frontend/robots', function( $robots ) {
    	
    	  /* Get global post object */
    	global $post;
    
    	/* Get current post type */
    	$post_type = get_post_type();
    
    	if(get_post_type() == "cartflows_step" || is_cart()){
    		$robots['index'] = "index";
    		$robots['follow'] = "follow";
    	}
    	return $robots;
    });

    Hope this helps. Let us know if you need any other assistance.

    Thanks.

    Thats great 👍 Thank you!:)

    Hello,

    Glad that helped.

    Can you please confirm if you need any further assistance or we can close this ticket?

    Looking forward to hearing from you.

    Thanks.

    Mhh index request got rejected…

    THis page is also still redirecting to the homepage https://www.vital-generation.de/nervus-vagus-selbst-stimulieren

    I also cant find it under redirects in rank math

    Hello,

    That page that is getting redirected doesn’t exist on your website and since it’s throwing a 404 error our plugin is redirecting it to the homepage per your settings under WordPress Dashboard > Rank Math > General Settings > Redirections.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 19 total)

The ticket ‘fetching problem’ is closed to new replies.