Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
That is quite unexpected, does the problem disappear when you deactivate the plugin?
How have you set up the SEO metadata on this page? Could you kindly add some temporary login credentials to the sensitive data section so that I may log in and have a closer look at your setup?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further? If I deactivate the plugin, the problem solves.
Thank you.
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This reply was modified 5 years ago by
Nurianta.
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This reply was modified 5 years ago by Nurianta.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I cannot replicate this issue when I login to your site. The latest update has addressed some compatibility issues with some theme/plugins and hopefully this has resolved the issue.
Please let me know if you are still experiencing this issue.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
