Featured image Not Work

#31187
  • Resolved Zaheer Ahmad
    Rank Math free

    Hi,
    Sir, When I login to the wp admin, then the image opens. and When logout or use another browser then the image does not open.

    • This topic was modified 4 years, 10 months ago by Zaheer Ahmad.
    • This topic was modified 4 years, 10 months ago by Zaheer Ahmad.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This error may suggest that your wp-content directory permissions is locked and not accessible to the public.

    I can suggest that you login to your site via FTP and check if the upload folder had unique permissions.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Can you help.
    How to unlock the directory of permissions.

    • This reply was modified 4 years, 10 months ago by Zaheer Ahmad.
    Todd
    Rank Math free

    Hello,

    You will need to take your web hosting provider about this.

    Pro tip: Try to rename the file and don’t use upper-cases. In most cases, that might fix the issue. Also, it helps if you ensure that hotlinking is disabled on your server.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Thanks….

    Todd
    Rank Math free

    Hi Zaheer,

    I do not see anything in the sensitive data section.

Viewing 7 replies - 1 through 7 (of 7 total)

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