Featured Image Issues

#521787
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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    From the URL you have shared, your featured image format is .webp.

    Please note that the image you’re using has the recommended image size for social sharing image, which is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
    https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format

    Also, ensure that the featured image is not using .webp format so that Rank Math can grab it and use it in the Opengraph image. Else, you may need to add a custom image with the proper format in the Social media tab:
    https://rankmath.com/kb/meta-box-social-tab/

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Featured Image Issues’ is closed to new replies.