Hello,
We apologize for the inconvenience you’re experiencing with your featured image not displaying correctly when sharing your homepage on Facebook or WhatsApp.
To resolve this issue, you can set the Open Graph Thumbnail for your homepage using Rank Math. You can do this by following these steps:
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Start by checking what your homepage is set to display under Settings → Reading → Your homepage displays.
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If your homepage is set to display Your latest posts, you can change the homepage Open Graph thumbnail under Rank Math SEO → Titles & Meta → Homepage → Homepage Thumbnail for Facebook.
Here’s a screenshot to guide you through the process:
If you have any further questions or need additional assistance, please feel free to reach out to our support team directly from here.
We hope this helps!
Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Social Media Options in Rank Math
Open Graph Meta Tags » Rank Math
Hi,
Our home page settings are set to a specific page: https://jobsfornationals.com/
Is there a way to share a screen recording to demonstrate the issue?
Hello,
Thank you for contacting Rank Math and apologize for any inconvenience caused due to that.
I have checked some of the URLs in the post section shown in the video you shared and can see that Rank Math is generating the og:image meta tag correctly.
I can see that the og:image showing in the Facebook Debugger is from the Open Graph Meta Tags generated by the Blog2Social plugin.
You can check the page’s source code that Rank Math already outputs the metadata correctly.
Please see the attached screenshot below:
You should check with Blog2Social plugin support, as they might be able to provide more insights on why they cannot fetch the correct image tag.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
As a follow-up, I can see that you have reported a similar issue here: https://support.rankmath.com/ticket/blog2social-posting-meta-tags/
Can you confirm if you have added the code snippet to disable the Rank Math SEO meta tag yet?
I suggest you add the code snippet using the Code Snippet Plugin to avoid losing your customization after another update.
Please don’t hesitate to contact us anytime if you have other questions to assist you further.
Thank you.
Hi Adetoya,
Thank you for your replies. No have not added the code-snippet to disable RM Meta Tags. I will reach out to Blo2Social to find out how to disable their OG Image.
Hello,
Kindly update us when you hear back from the Blog2Social plugin support.
This ticket will be kept open so you can update us when this issue has been resolved. However, if the ticket has been closed by the bot, you can open another ticket referencing this one.
Let us know how it goes.
Thank you.
Hello Danish,
Thanks for your reply.
When checking your link “https://jobsfornationals.com/” I noticed that Blog2Social and Rankmath are implementing the same “og:image” in your source code (screenshot attached).
However, if you do not want that Blog2Social implements your metadata (open graph tags and twitter cards), please be so kind as to click on “Settings” -> “Social Meta Data” and untick the the first three options below “Meta Tags Settings for Posts and Pages”.
I could imagine that you posted the EY image of your other link in the past with Blog2Social which is the reason why it’s still in your website’s source code.
Best regards
Benedikt
Hello,
Thank you for your patience.
We’ve checked your homepage, and your featured image is already being used in the Opengraph image.
Also, Blog2Social’s Opengraph tags are already removed, so you can ensure that social media applications will use your featured image from now on.
Looking forward to helping you.
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
