Feature missing in my Account

#991959
  • Resolved Moeen khan
    Rank Math free

    why there is not ping search engine option in sitemap setting for me? i can not see this
    I would like to request you please look out my account and check if i complete my profile and there is nothing to do more and everything is set and fine. So now i can start working properly without any hesitation

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I apologize for the issue you are facing with the missing ping search engine option in your sitemap settings. This feature is typically found in the sitemap settings under Rank Math. If you cannot see it, there could be a few reasons:

    1. Profile Completion: Ensure that your Rank Math profile is fully completed. Sometimes, certain features may not be available until your profile is set up correctly.
    2. Plugin Configuration: Check if you have the latest version of Rank Math installed and that all necessary modules are enabled. You can do this by going to Rank Math SEO → Dashboard and ensuring that the Sitemap module is active.
    3. Settings Location: The ping search engine option is usually located in the sitemap settings. You can access it by navigating to Rank Math SEO → Sitemap Settings. If it’s not visible, it might be due to a configuration issue.

    If none of these steps resolve the issue, we recommend replying to this ticket with your site URL so that a human agent from our support team can take a closer look at your account and assist you further. Thank you for raising this concern, and we’re here to help you get everything set up properly!

    why there is not ping search engine option in sitemap setting for me? i can not see this

    My site url is : Usaupdatnews.com

    I would like to request you please look out my account and check if i complete my profile and there is nothing to do more and everything is set and fine. So now i can start working properly without any hesitation

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    Please note that the option to ping search engines was removed because that is no longer used by search engines so we decided to remove it from our plugin as well.

    As for the question about submitting the sitemaps, we would recommend that you follow the steps here to correctly submit the sitemaps to Google: https://rankmath.com/kb/submit-sitemap-to-google/

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Feature missing in my Account’ is closed to new replies.