Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Please share the URL of an affected post so we can check and assist you further.
Looking forward to helping you.
please check this and updates soon as soon
Hello,
Thank you for your patience.
I’ve checked the affected URL, and it seems that the featured image you have used is in a .webp format.
Please ensure that the image file format you are uploading is only between jpeg, gif, or png, and the image resolution is as close as 1200 x 630 pixels as per Opengraph Standards.
Once done, clear your website’s cache and check again using Facebook Debugger Tool.
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
