feature image is showIng when I am sharing my article on social media

#403539
  • Resolved tezeract test

    3 years, 6 months ago

    Rank Math free

    Hello, When I am sharing my articles on social media features and image is not showing instead of that any random image is shown in the preview meta data, also the previous articles which I have shared on social media there preview image also disappear when I am trying to edit them there is no change in the image.

    I have looked into my rank math setting but I found no problem there, Kindly look into this matter.

    Here is the link of screenshot https://ibb.co/Yfcc1hc

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data.

    Here’s a link for more information and troubleshooting steps:
    https://rankmath.com/kb/meta-data-not-saving/

    Also, please follow the steps in this link for troubleshooting the social image:
    https://rankmath.com/kb/open-graph-image-not-displaying/

    I hope that helps.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘feature image is showIng when I am sharing my article on social media’ is closed to new replies.