Feature image is now showing in Google News

#415752
  • Resolved Mukesh Patel

    2 years, 4 months ago

    Rank Math free

    Hey, I am getting an issue. Look at the screenshot. This is my Google Publisher (Google News) dashboard. My old article shows an image with the article in Google News but, the newer post doesn’t have it. I am using Rank Math with it. All other sites are showing images but only this site is not showing. I totally reset Rank Math from start to end many times but the problem is still alive.

    All old article have their feature image but the newer post does not have it, why? How I can solve this issue.
    Site: https://actualpost.com
    Screenshot: https://snipboard.io/ArCpGJ.jpg

Viewing 5 replies - 1 through 5 (of 5 total)
  • Miguel

    2 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math today.

    As mentioned in the previous ticket, we cannot provide support for PRO features if you don’t have a valid PRO subscription.

    Since the subscription you are using does not belong to you nor is it a Business subscription that would allow the usage on client websites, we don’t provide support for this feature on your account.

    ​​​​​​Don’t hesitate to get in touch if you have any other questions.

    Mukesh Patel

    2 years, 4 months ago

    Rank Math free

    Sir, but I am not using your Google News sitemap

    Miguel

    2 years, 4 months ago

    Hello,

    In that case, you would need to get in touch with the developers responsible for the News Sitemap that you are using to get clarification as to why this is not adding the images correctly.

    Don’t hesitate to get in touch if you have any questions about our plugin.

    Mukesh Patel

    2 years, 4 months ago

    Rank Math free

    But, same configuration are used by my site other site, and that are showing image. How and why?

    Miguel

    2 years, 4 months ago

    Hello,

    That is something that needs to be discussed with the support team of the plugin you are using for your News Sitemap.

    We can only provide support for our very own plugins and features.

    Thank you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Feature image is now showing in Google News’ is closed to new replies.