Feature Broken: Open External Links in New Tab/Window

#1047622
  • Resolved Aakash Singhal
    Rank Math free

    I have set up rankmath on several sites, all kept up to date and secure.

    The following feature in Rankmath does not work at all. It may be broke in the current release. I am using free version and evaluating RankMath before subscribing to PRO.

    Open External Links in New Tab/Window – > Broken Feature.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the "Open External Links in New Tab/Window" feature in Rank Math. Thank you for bringing this to our attention.

    To troubleshoot this issue, please ensure that you have enabled the option correctly in the settings. You can find this option under Rank Math SEO → General Settings. If it is enabled and still not functioning, it may be helpful to check for any conflicts with other plugins or themes on your site.

    If the problem persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for your understanding, and we appreciate your patience as we work to resolve this issue!

    Sources:
    Rank Math’s Advanced Mode – Available Module, Options & More

    Yes the option is enabled. I have disabled it, saved. Enabled it, saved. Issue persists.

    I also am using the Breakdance builder, the new industry leading builder that is also automatically SEO friendly. Is your feature compatible with Breakdance?

    It is more reliable, trustworthy, secure and user friendly compared to Elementor or others.

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    We are unable to replicate this issue on our local setup as that feature works for us.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be caused by a conflict with one of your plugins/theme.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Feature Broken: Open External Links in New Tab/Window’ is closed to new replies.