FB Opengraph Issue

#394372
  • Resolved Holly

    2 years, 5 months ago

    Rank Math free

    Hi there, for some reason my opengraph thumbnail and metadata for my home page are no longer working when I try to share a link to my site. I don’t know why and I have gone through your resources in your knowledge base and tried all of the suggested solutions but nothing is working. When I go to the facebook developer debug tool it can’t find me at all.

    Screenshot

    Can you see why this might not be working?

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    As the error suggests in the Facebook Sharing Debugger, your server somehow blocked Facebook from crawling your site and can’t read the image to display on Facebook’s platform.

    Kindly check this one with your hosting provider as they may be able to help you with this time of server issues.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    2 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘FB Opengraph Issue’ is closed to new replies.