fb app error

#888783
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the Facebook App ID error. It seems like you’ve followed the necessary steps to add the Facebook App ID in Rank Math and cleared your cache. Here are a few additional steps you can take to troubleshoot this issue:

    1. Double-check the Facebook App ID: Ensure that you have correctly entered the Facebook App ID in the Rank Math SEO → Titles & Meta → Social Meta section. It should look like this:
      Enter your Facebook App ID - Social Meta

    2. Save Changes: After entering the App ID, make sure to click on Save Changes at the bottom of the page to ensure that the changes are applied.
      Save Changes

    3. Clear Cache Again: After saving, clear your website cache and any server cache again to ensure that the latest changes are reflected.

    4. Use Facebook Debugger Tool: Go back to the Facebook Debugger tool and click on Scrape Again to force it to fetch the latest version of your page.
      Click Scrape Again in Facebook Debugger tool

    If you continue to see the warning after following these steps, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern, and we hope to resolve it for you soon!

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share your website URL with us so that we can check the issue further for you?

    Looking forward to helping you.

    Thank you.

    The app id of 234049959385 had already been set in RankMath. I also used the same number for the FB admin field. the secret was left blank. Looking at the useless FB dev page there is nothing to confirm that this app even belongs to my site packermerch.com. It could be laying around from an old site. My goal is sell product to the 211K I have at fb.com/RodgersTHAT Might I want to create a new fb app and if so, what type? Commerce? Marketing? App Events? Your help is greatly appreciated!

    Hello,

    You are using both AIOSEO and Rank Math on the website so please make sure that you keep only one SEO plugin active at each time.

    If you opt for Rank Math and the issue remains please ping us here again so we can investigate it further.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘fb app error’ is closed to new replies.