fatel error happening on some installation after 1.0.7 - Support

Resolved Tim Emineth
3 years, 2 months ago

Rank Math business
Content AI Creator

Here is the errors I get when trying to active RankMath after the last update, I have also already tried the repair action scheduler as well and it didn’t do anything. I also deactivated and reactivated the plugin, deleted and re uploaded the plugin files and the plugin keeps breaking the site

Viewing 5 replies - 1 through 5 (of 5 total)

Anas
3 years, 2 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Tim Emineth
3 years, 2 months ago

Rank Math business
Content AI Creator

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Tim Emineth
3 years, 2 months ago

Rank Math business
Content AI Creator

info requested – at top of sensitive data

Tim Emineth
3 years, 2 months ago

Rank Math business
Content AI Creator

the plugin is deactivated because it breaks the site (currently)

Miguel
3 years, 2 months ago

Hello,

We manually created all the missing tables from the installation, related to the ActionScheduler library.

After doing that we also activated the Rank Math plugin successfully and the issue is now resolved.

Don’t hesitate to get in touch if you have any other questions.

RankBot
3 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘fatel error happening on some installation after 1.0.7’ is closed to new replies.