fatal error with plugin and wordpress

#413990
  • Resolved Dmitry P
    Rank Math free

    Please check. it seems that your plugin causes errors with wordpress and ruins the design of our website.

    Here is the message from WordPress:

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website (https://myway-fahrschule.com/) and check for any visible issues. Next, visit the page where the error was caught (https://myway-fahrschule.com/wp-login.php?action=logout&_wpnonce=a70f883f58) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://myway-fahrschule.com/wp-login.php?action=enter_recovery_mode&rm_token=9iA3TohYTyQ9pWq8poJMbL&rm_key=f4PkUFnV0a01N3A7kluNcj

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.0
    Active theme: Divi (version 4.17.4)
    Current plugin: Rank Math SEO (version 1.0.92.1)
    PHP version 8.0.20

    Error Details
    =============
    An error of type E_ERROR was caused in line 272 of the file /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-content/plugins/seo-by-rank-math/rank-math.php. Error message: Uncaught Error: Class “RankMath\Installer” not found in /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-content/plugins/seo-by-rank-math/rank-math.php:272
    Stack trace:
    #0 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-content/plugins/seo-by-rank-math/rank-math.php(185): RankMath->instantiate()
    #1 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-content/plugins/seo-by-rank-math/rank-math.php(164): RankMath->setup()
    #2 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-content/plugins/seo-by-rank-math/rank-math.php(550): RankMath::get()
    #3 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-content/plugins/seo-by-rank-math/rank-math.php(554): rank_math()
    #4 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-settings.php(428): include_once(‘…’)
    #5 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-config.php(105): require_once(‘…’)
    #6 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-load.php(50): require_once(‘…’)
    #7 /mnt/web501/d1/21/510749421/htdocs/STRATO-apps/wordpress_02/app/wp-login.php(12): require(‘…’)
    #8 {main}
    thrown

Viewing 1 replies (of 1 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please delete and reinstall the Rank Math plugin, that should fix the issue.

    Let us know if the issue persists.

    We are here to assist you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘fatal error with plugin and wordpress’ is closed to new replies.