Fatal error: Uncaught RuntimeException

#91724
  • Resolved Srinivas R
    Rank Math pro

    Hi team,

    There is a Fatal error: Uncaught RuntimeException I have pasted the information in the sensitive column.

    I’m managing the client site hence I had to use my login to create the ticket here.

    Thank,
    Srinivas

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    Please follow these steps to fix the issue:

    1. Take a complete backup of your website
    2. Install this plugin: https://wordpress.org/plugins/code-snippets/
    3. Head over to the Snippets menu in the left sidebar and click Add New
    add new snippet
    4. Give that post any name and copy the below code in the Code field

    add_action( 'init', function() {
    	delete_option( 'schema-ActionScheduler_StoreSchema' );
    } );

    5. Select ‘Only run in administration area’ option and click the Save and Activate button
    run only in admin area wordpress
    6. Open WordPress Dashboard in a new window
    7. Then deactivate recently created snippet from here
    disable snippet
    8. Then activate the Rank Math plugin again

    Here’s a video screencast:
    https://i.rankmath.com/79gPbv

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    Thank you very much. Issue is fixed.

    Hello,

    Glad that helped.

    If it isn’t too much to ask for – would you mind leaving us a review here?
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us and would go a really long way.

    Thank you.​​

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Fatal error: Uncaught RuntimeException’ is closed to new replies.