Fatal error: Uncaught Error: Call to undefined function line 208

#56086
  • Resolved Steven

    4 years, 3 months ago

    Rank Math free

    Hello,

    Im getting a fatal error:

    Fatal error: Uncaught Error: Call to undefined function MyThemeShop\Helpers\mb_strrpos() in /home/domainxx/domains/yourdomain.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/helpers/class-str.php:208 Stack trace: #0

    Sensitive data was submitted to RankMath team, but the above code has been modified to protect the domain.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Forest Gallery

    4 years, 3 months ago

    Rank Math free

    We have had the same issue with our site and have had to disable the RankMath plugin. Awaiting a fix please advise!

    Pratik

    4 years, 3 months ago

    Hello,

    We released a quick Beta update to fix the issue.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, please let us know.

    We are here to assist. Thank you.

    Forest Gallery

    4 years, 3 months ago

    Rank Math free

    Thank you for that we have updated to Beta version and product pages now loading successfully.

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We released an update 1.0.43.1. Please head over to your WordPress plugins/update page and update the Rank Math plugin to the latest version.That should fix the issue.

    You might need to hard refresh your browser by using any of these keyboard combinations:
    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5
    and clear your website and server-cache if you are still seeing any issues from Rank Math’s end.

    Hope that helps. If there’s anything else we can help you with, please let us know. We are here to assist.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Fatal error: Uncaught Error: Call to undefined function line 208’ is closed to new replies.