Fatal error right after the new update

#80552
  • Resolved Claudio Pereira
    Rank Math free

    Hello, guys! I had a fatal error right after updating the RankMath plugin to the new version, 2 hours ago.
    I started the update, but it got stucked at the “Updating “Plugin Rank Math SEO (1/1)”” since then. Whenever I open a new browse tag and try to access my dashboard or my website there is a “There has been a critical error on your website” message.
    Can you help me, please?

    I also received this email from WordPress:

    Error Details
    =============
    An error of type E_ERROR was caused in line 275 of the file /home/u490191145/domains/mydomain.com/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php. Error message: Uncaught Error: Class ‘RankMathInstaller’ not found in /home/u490191145/domains/mydomain.com/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php:275
    Stack trace:
    #0 /home/u490191145/domains/mydomain.com/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(185): RankMath->instantiate()
    #1 /home/u490191145/domains/mydomain.com/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(164): RankMath->setup()
    #2 /home/u490191145/domains/mydomain.com/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(497): RankMath::get()
    #3 /home/u490191145/domains/mydomain.com/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php(501): rank_math()
    #4 /home/u490191145/domains/mydomain.com/public_html/wp-settings.php(371): include_once(‘/home/u49019114…’)
    #5 /home/u490191145/domains/mydomain.com/public_html/wp-config.php(79): require_once(‘/home/u49019114…’)
    #6 /home/u490191145/domains/mydomain.com/public_html/wp-load.php(37): require_once(‘/home/u49019114…’)
    #7 /hom

Viewing 1 replies (of 1 total)
  • Hello,

    It looks like the issue got sorted on its own and you marked the ticket as resolved.

    If you need help with anything else, please open a new support ticket here so we can help:

    https://support.rankmath.com

    We are always here for assistance.

Viewing 1 replies (of 1 total)

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