Fatal Error — Prevents Emails from Sending

#590674
  • Resolved Markus

    2 years, 2 months ago

    Rank Math free

    We are getting fatal error (see below).
    This appears to prevent us from sending emails using our AWS (bc we turned off plugin and emails get sent again).

    Could you offer suggestions, we cleared server cache and have the plugin off right now, but the Fatal Errors appear to be continuing.

    2023-06-11T23:47:47+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1639148 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1639148)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1639148, Object(Exception), ‘Async Request’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1639148, ‘Async Request’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommer in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Sakib Khandaker

    2 years, 2 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please try following the steps I’ve shared below:

    1. Please follow the steps from this KB guide to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process and that should resolve the issue.

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Markus

    2 years, 2 months ago

    Rank Math free

    We have tried both and it appears that we received another fatal error after the update. WHile we can send emails using Offload SES, we are still noticing the Fatal Errors.

    Below is the fatal errors on the 19th — also we are adding a login url to view site.

    2023-05-22T15:34:44+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620152 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620152)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620152, Object(Exception), ‘Async Request’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620152, ‘Async Request’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommer in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    2023-05-22T15:35:32+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620155 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620155)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620155, Object(Exception), ‘WP Cron’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620155, ‘WP Cron’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-sc in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    2023-05-22T18:30:53+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620209 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620209)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620209, Object(Exception), ‘WP Cron’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620209, ‘WP Cron’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-sc in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    2023-05-22T19:35:33+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620216 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620216)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620216, Object(Exception), ‘WP Cron’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620216, ‘WP Cron’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-sc in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    2023-05-22T19:36:13+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620219 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620219)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620219, Object(Exception), ‘Async Request’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620219, ‘Async Request’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommer in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    2023-05-22T19:58:59+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620230 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620230)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620230, Object(Exception), ‘Async Request’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620230, ‘Async Request’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommer in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    2023-05-22T21:19:53+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620284 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620284)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620284, Object(Exception), ‘Async Request’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620284, ‘Async Request’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommer in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    2023-05-22T23:48:24+00:00 CRITICAL Uncaught InvalidArgumentException: Unidentified action 1620340 in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:1075
    Stack trace:
    #0 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(120): ActionScheduler_DBStore->mark_failure(1620340)
    #1 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(98): ActionScheduler_Abstract_QueueRunner->handle_action_error(1620340, Object(Exception), ‘WP Cron’, true)
    #2 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(166): ActionScheduler_Abstract_QueueRunner->process_action(1620340, ‘WP Cron’)
    #3 /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-sc in /home/kuc2gfp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 1075

    Jaideep Asrani

    2 years, 2 months ago

    Hello,

    All the errors you have shared are from last month. That error happens when you are trying to delete actions that are still being accessed and that is happening at the same time you are deleting those, which makes the functions fail because the actions are removed.

    A simple reload of the page can clear the error and the website should not suffer from it.

    Hope this helps clarify the situation.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Fatal Error — Prevents Emails from Sending’ is closed to new replies.