Fatal Error on Wordpress

#93366
  • Resolved Trisha and Modi
    Rank Math free

    Hi, I just received an error on WordPress stating -There has been a critical error on your website. Please check your site admin email inbox for instructions. I entered WordPress through recovery mode and deactivated RankMath. Now my admin dashboard opens but I cannot reactivate RankMath due to the error. Message received provided in sensitive data. Please let me know why this is happening so it doesn’t occur again and help resolve the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    Please follow these steps to fix the issue:

    1. Take a complete backup of your website

    2. Install this plugin: https://wordpress.org/plugins/code-snippets/

    3. Head over to the Snippets menu in the left sidebar and click Add New
    add new snippet

    4. Give that post any name and copy the below code in the Code field

    add_action( 'init', function() {
    	delete_option( 'schema-ActionScheduler_StoreSchema' );
    } );

    5. Select ‘Only run in administration area’ option and click the Save and Activate button
    run only in admin area wordpress

    6. Open WordPress Dashboard in a new window

    7. Then deactivate recently created snippet from here
    disable snippet

    8. Then activate the Rank Math plugin again

    9. Please disable the Code Snippets plugin if you are not going to use it

    Here’s a video screencast:
    https://i.rankmath.com/79gPbv

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    This worked. Thanks.

    Hello,

    Glad that helped.

    If it isn’t too much to ask for – would you mind leaving us a review here?
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us and would go a really long way.

    Thank you.​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Fatal Error on Wordpress’ is closed to new replies.