Fatal Error in RankMath

#1018776
  • Resolved jazib276
    Rank Math free

    Dear RankMath Support Team,

    Our monitoring systems detected a critical PHP error on our live site **https://derma[.]pk**, originating from the RankMath plugin. Below are the details for your investigation:

    **Error Log**:
    2025/05/23 03:57:57 [error] 59242#59242: *578365 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught TypeError: Unsupported operand types: string + array in /www/httpsdermapk_223/public/wp-content/plugins/seo-by-rank-math/includes/frontend/paper/class-paper.php:305

    **Context**:
    – **Plugin Version**: [Add your RankMath version, e.g., 1.0.210]
    – **PHP Version**: [PHP Version, e.g., PHP 8.1]
    – **WordPress Version**: [WordPress Version, e.g., 6.5]
    – **Error Frequency**: [Mention if recurring or one-time]

    This fatal error caused a temporary disruption on our live site. We kindly request your team to:
    1. Investigate the class-paper.php file (line 305) for potential type conflicts.
    2. Advise if a hotfix or plugin update is available to resolve this.

    Let us know if you require additional details like server logs, debug reports, or steps to reproduce the issue. We appreciate your prompt assistance in resolving this critical error.

    Best regards,
    Admin Derma.pk

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    From your site information, you’re using a very old version of the Rank Math plugin 1.0.210.

    The latest version is already v1.0.243:
    https://rankmath.com/changelog/free/

    Is there a specific reason why you’re not yet using the latest version?

    Looking forward to helping you.

    Yeah I’ve updated Both Plugin RankMath Seo and RankMath Pro but today and in every 8 hours email came from my Hosting Company Kinsta about this fatal error.

    2025/04/24 05:56:28 [error] 108563#108563: *901258 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: Unsupported operand types: string + array in /www/httpsdermapk_223/public/wp-content/plugins/seo-by-rank-math/includes/frontend/paper/class-paper.php:305

    Hello,

    You’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Fatal Error in RankMath’ is closed to new replies.