Fatal error in rankmat

#137445
  • Resolved Andrea Marucci

    3 years, 11 months ago

    Rank Math free

    Today I wasn’t able to access my backend due to an error. Logged in in recovery mode and disabled RM to have full access. This is the error, what can I do?
    I have PHP 7.3

    Plugin corrente: Rank Math SEO (versione 1.0.56.1) Versione PHP 7.3.25 Dettagli dell'errore ==================== Un errore di E_ERROR è stato causato nella linea 23 del file /home/gierrcom/public_html/2018/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php. Messaggio di errore: Uncaught Error: Class 'RankMath\Analytics\Data_Fetcher' not found in /home/gierrcom/public_html/2018/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php:23 Stack trace: #0 /home/gierrcom/public_html/2018/wp-content/plugins/seo-by-rank-math/includes/updates/update-1.0.49.php(75): rank_math_1_0_49_enable_new_analytics_module() #1 /home/gierrcom/public_html/2018/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(89): include('/home/gierrcom/...') #2 /home/gierrcom/public_html/2018/wp-content/plugins/seo-by-rank-math/includes/class-updates.php(77): RankMath\Updates->perform_updates() #3 /home/gierrcom/public_html/2018/wp-includes/class-wp-hook.php(287): RankMath\Updates->do_updates('') #4 /home/gierrcom/public_html/2018/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /home/gierrcom/public_html/2018/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #6 /home/gierrcom/public_html/2018/wp-admin/admin.php(175): do_action('admin_init') #7 /home/gierrcom/pub

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  • Jeremy

    3 years, 11 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please delete Rank Math plugin manually and install a fresh copy of Rank Math. You may download your files here: https://wordpress.org/plugins/seo-by-rank-math/

    Your old settings will not be removed during this manual installation.

    If the issue persists please let me know.

    Looking forward to helping you. Thank you.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Fatal error in rankmat’ is closed to new replies.