Fatal Error: Elementor Widget Panel Not Loading Due to Rank Math SEO PRO Plugin

#1018102
  • Resolved Muhammad Hammad

    4 months, 1 week ago

    Rank Math free

    Hi Team,

    I’m experiencing a critical issue with the Rank Math SEO PRO plugin.

    When the plugin is activated, the Elementor widget panel fails to load, and I receive a 500 Internal Server Error. Upon investigation using Query Monitor and browser console, I found this fatal error:
    Hi Team,

    I’m experiencing a critical issue with the Rank Math SEO PRO plugin.

    When the plugin is activated, the Elementor widget panel fails to load, and I receive a 500 Internal Server Error. Upon investigation using Query Monitor and browser console, I found this fatal error:
    This indicates that the plugin is using outdated Elementor API code to build custom widgets, which is no longer compatible with the latest Elementor version.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Muhammad Hammad

    4 months, 1 week ago

    Rank Math free

    Hi Team,

    I’m experiencing a critical issue with the Rank Math SEO PRO plugin.

    When the plugin is activated, the Elementor widget panel fails to load, and I receive a 500 Internal Server Error. Upon investigation using Query Monitor and browser console, I found this fatal error:

    Adetayo

    4 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support.

    We already fixed this Elementor issue in the Rank Math PRO version 3.0.77.1, released on December 17, 2024: https://rankmath.com/changelog/

    If you’re not able to see the update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients, and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    You can also manually update the plugin by following this guideline: https://rankmath.com/kb/update-rank-math-manually/

    However, it seems you are using the Rank Math PRO and there is no active subscription on your account.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Fatal Error: Elementor Widget Panel Not Loading Due to Rank Math SEO PRO Plugin’ is closed to new replies.