Fatal error and 403 trying to check settings

#38934
  • Resolved Fresh Collective Co

    4 years, 7 months ago

    Rank Math free

    Hello,
    We received an email alerting our team that there was a “fatal error” with RankMath. When I went into WP to explore, I was unable to access the RankMath settings and received a “403”/permission denied. Please help resolve this issue so we can ensure RM is working properly and have access to the settings. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    We are extremely sorry for the inconvenience that might have been caused.

    On some installations where other plugins were utilizing CMB2 library, the errors were popping up.

    We have released a quick update, 1.0.41.1

    Updating to the latest version should fix the issue.

    Please let us know if you are still facing an issue(s). We are here to help.

    Thank you.

    Fresh Collective Co

    4 years, 7 months ago

    Rank Math free

    Thank you!

    Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I am glad this update fixed it 🙂

    Feel free to contact us for any other questions, comments or suggestions. Thank you.

    ​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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