Fatal Error After Upgrading to 1.0.34 - Support

Resolved Cathy
5 years ago

Rank Math pro

After upgrading to 1.0.34, when we click on a customer name to view their profile, we get this error:

Fatal error: Uncaught InvalidArgumentException: The $example is required for variable name. in /home/ourweb/ourwebsite.com/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-variable.php:92 Stack trace: #0 /home/ourweb/ourwebsite.com/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-manager.php(97): RankMath\Replace_Variables\Variable::from(‘name’, Array) #1 /home/ourweb/ourwebsite.com/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-author-variables.php(56): RankMath\Replace_Variables\Manager->register_replacement(‘name’, Array, Array) #2 /home/ourweb/ourwebsite.com/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-manager.php(154): RankMath\Replace_Variables\Author_Variables->setup_author_variables() #3 /home/ourweb/ourwebsite.com/wp-includes/class-wp-hook.php(286): RankMath\Replace_Variables\Manager->setup(‘post.php’) #4 /home/ourweb/ourwebsite.com/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Ar in /home/ourweb/ourwebsite.com/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-variable.php on line 92
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

We have since rolled back to 1.0.33 but we try to stay up-to-date with all of our plugins for functionality and security reasons.

We just wanted to share our error so you could see it.

Viewing 12 replies - 1 through 12 (of 12 total)

Michael Davis
5 years ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I am glad that the rollback helped to fix this. We are currently investigating the causes of this and our dev team will be sharing some news on this shortly.

Looking forward to helping you. Thank you.

Kathir
5 years ago

Rank Math free

i too face the issue on my blog when i am trying to edit PrettyLink Plugin Post..

Thanks RollBack Fixed It..

Admin please fix the issue

Michael Davis
5 years ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

A bug made its way into yesterday’s update which is causing this error in some installations. The good news is that all hands are on deck patching this and you can expect an update to address this soon.
To fix this now, we are recommending downgrading to the previous version using this plugin: https://wordpress.org/plugins/wp-rollback/

Looking forward to helping you. Thank you.

Rank Math
5 years ago

Hello,

We released an update, 1.0.34.1, please update to the latest version. That should solve the issues.

If you continue to face the issues, please feel free to reply to this topic or open a new one and we will be more than happy to assist.

Thank you.

Dominic Ko
5 years ago

Rank Math free
Content AI Starter

Hi Michael,

I am also facing the fatal error after install to 1.0.34 or 1.0.34.1.
All the page view, fonts and image plugs are mis-aligned. My site is crashed.

I roll back to 1.0.33.

Is there any new update or patch to help?

Thank you for your assistance.

Dko

Todd
5 years ago

Rank Math free

Hello,

We have fixed all these issues in 1.0.34.2

Please update to the newest version and let us know if you continue to face any issues.

Dominic Ko
5 years ago

Rank Math free
Content AI Starter

Hi Todd,

1.0.33 is a stable version.

I updated from 1.0.33 to 1.0.34.1. My site is crashed ‘immediately’. All the page view, fonts and image plugs are mis-aligned.

I updated from 1.0.33. to 1.0.34.2. My site is crashed after one day. The issue is the same as before. All the page view, fonts and image plugs are mis-aligned again.

I clear up all other unnecessary plugins. I figure out the issue is coming from 1.0.34.2. Is there cache problem causing this issue?

Now I roll back to 1.0.33 again.

Thank you for your assistance.

Dko

Michael Davis
5 years ago

Rank Math pro

Hi Dominic,

Thanks for getting in touch with us today.

This is very weird, we have not received similar reports of this occurrence in the last two updates.
Have you been able to check whether the update is triggering a conflict with one of your installed plugins by performing our troubleshooting steps?

We are looking forward to helping you. Thank you.

Dominic Ko
5 years ago

Rank Math free
Content AI Starter

Hi Michael,

I uninstalled all the unnecessary plugin already.

I run 1.0.34.2 in localhost of window 7. There is no such issue.

When I update the Rank Math from 1.0.33 to 1.0.34.x. All the page view, fonts and image plugs are mis-aligned. I can take a screen shot of my site. (After updated to 1.0.34.x, I need to roll back to 1.0.33.)

I want to re-install Rank Math again.
Is there any procedure or step to save all previous setting of Rank Math?

Thank you for your assistance.

Dko

Michael Davis
5 years ago

Rank Math pro

Hi Dominic,

Thanks for the question.

Yes this is possible, please head over to Rank Math > Import & Export and click on the Exportbutton to download a .txt version of all your Rank Math settings.
This will then make it easy to export the settings back to the vanilla installation through the same steps.

I hope this info helps. Thank you.

Dominic Ko
5 years ago

Rank Math free
Content AI Starter

Hi Michael,

I clean up all dbase and unnecessary plugin.

I save the setting. Un-install 1.0.33 and install 1.0.34.2. This moment is working fine.

Thank you for your assistance.

Dko

Todd
5 years ago

Rank Math free

Hi Dominic,

We are so glad to hear that.

Please do not hesitate to let us know if you need our assistance with anything else.

Viewing 12 replies - 1 through 12 (of 12 total)

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