Hello Olivier,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like new tables are not getting created in the Database.
Can you please edit the Sensitive data section and add your cPanel login details so we can assist you faster?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
We found the issue. Please follow these steps to fix the issue:
1. Take a complete backup of your website
2. Install this plugin: https://wordpress.org/plugins/code-snippets/
3. Head over to the Snippets menu in the left sidebar and click Add New https://i.rankmath.com/YucUZS
4. Give that post any name and copy the below code in the Code field
add_action(
'init',
function() {
delete_option( 'schema-ActionScheduler_StoreSchema' );
},
);
5. Select ‘Only run in administration area’ option and click the Save and Activate button https://i.rankmath.com/D9iOGH
6. Open WordPress Dashboard in a new window
7. Then deactivate recently created snippet from here https://i.rankmath.com/1k8KcX
8. Then activate the Rank Math plugin again
If that doesn’t help, we might need to take a closer look at the settings
We really look forward to helping you.
Thank you.
It worked.
Does it mean that if I have reinstall the plugin, I’ll have to do the same edit or will you update the plugin? (I have several sites that I have not yet updated).
It was a one-time thing, as there was some old database entry created by some other plugin, we cleared it and it worked.
You don’t need to do this again. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
