Fatal error after update 1.0.49

#91585
  • Resolved Margie
    Rank Math free

    Please help me, my website is crashing caused by your plugin. I’m getting the below error.

    Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘db23xg7snm4vfr.ngn_actionscheduler_actions’ doesn’t exist in /home/customer/www/dentitechservices.com.au/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /home/customer/www/dentitechservices.com.au/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /home/customer/www/dentitechservices.com.au/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /home/customer/www/dentitechservices.com.au/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFact in /home/customer/www/dentitechservices.com.au/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

Viewing 1 replies (of 1 total)
  • Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database.

    Please follow these steps to fix the issue:

    1. Take a complete backup of your website
    2. Install this plugin: https://wordpress.org/plugins/code-snippets/
    3. Head over to the Snippets menu in the left sidebar and click Add New https://i.rankmath.com/YucUZS
    4. Give that post any name and copy the below code in the Code field

    add_action(
    	'init',
    	function() {
    		delete_option( 'schema-ActionScheduler_StoreSchema' );
    	},
    );

    5. Select ‘Only run in administration area’ option and click the Save and Activate button https://i.rankmath.com/D9iOGH
    6. Open WordPress Dashboard in a new window
    7. Then deactivate recently created snippet from here https://i.rankmath.com/1k8KcX
    8. Then activate the Rank Math plugin again

    If that doesn’t help, we might need to take a closer look at the settings

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Fatal error after update 1.0.49’ is closed to new replies.