Fatal Error

#256748
  • Resolved Brandon Ballweg
    Rank Math free

    I keep getting a message saying “Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    An error of type E_ERROR was caused in line 81 of the file /home/dh_7zqy7x/composeclick.com/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php. Error message: Uncaught Error: Attempt to assign property “keywords” on null in /home/dh_7zqy7x/composeclick.com/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php:81
    Stack trace:
    #0 /home/dh_7zqy7x/composeclick.com/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-analytics.php(127): RankMathAnalyticsSummary->get_widget()
    #1 /home/dh_7zqy7x/composeclick.com/wp-includes/class-wp-hook.php(303): RankMathAnalyticsAnalytics->dashboard_widget()
    #2 /home/dh_7zqy7x/composeclick.com/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)
    #3 /home/dh_7zqy7x/composeclick.com/wp-includes/plugin.php(518): WP_Hook->do_action(Array)
    #4 /home/dh_7zqy7x/composeclick.com/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(89): do_action_ref_array(‘rank_math/dashb…’, Array)
    #5 /home/dh_7zqy7x/composeclick.com/wp-content/plugins/seo-by-rank-math/includes/admin/class-admin.php(189): RankMathAdminAdmin->do_action(‘dashboard/widge…’)
    #6 /home/dh_7zqy7x/composeclick.com/wp-admin/includes/template.php(1395): RankMathAdminAdmin->render_dashboard_widget(”, Array)
    #7 /home/dh_7zqy7x/composeclick.com/wp-admin/includes/dashboard.php(265): do_meta_boxes(Object(WP_Screen), ‘normal’, ”)
    #8 /home/dh_7zqy7x/composeclick.com/wp-admin/index.php(181): wp_dashboard()
    #9 {main}
    thrown”

    I’m trying to figure out what the issue is here.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please let us know what version of PHP you are using on your server?

    Looking forward to helping you.

    Hi, it’s PHP 8.0 CGI

    Hello,

    We have already fixed this issue in a recent update. Please make sure that you are using the latest version of Rank Math: https://rankmath.com/changelog/

    That should resolve the issue. Let us know if it doesn’t. We are here to assist.

    Thanks.

    I do have the latest version of RankMath but I keep on getting the error message

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Could you please clarify as to when that error happens? We tried to trigger that on your website but couldn’t do it by any means.

    Looking forward to hearing back from you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Fatal Error’ is closed to new replies.