Fatal Error

#243053
  • Resolved Tuan Anh

    3 years, 4 months ago

    Rank Math free

    Hi, I installed Rank Math Free Plugin and got an error
    I have searched for the solutions that Rank Math gave earlier but the problem is still not solved.
    Please help me
    Thank you very much
    There is an E_ERROR error at line 85 in the file: /home/vinfastm/vinpearlbooking.com.vn/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore. php. Error message: Uncaught RuntimeException: Error saving action: Table ‘vinfastm_vinpearlbooking.wpug_actionscheduler_actions’ doesn’t exist in /home/vinfastm/vinpearlbooking.com.vn/wp-content/plugins/seo-by-rank-math/vendor/woocommerce /action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:85
    Stack trace:
    #0 /home/vinfastm/vinpearlbooking.com.vn/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_DBStore->save_action(Object (ActionScheduler_Action))
    #1 /home/vinfastm/vinpearlbooking.com.vn/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store(Object (ActionScheduler_Action))
    #2 /home/vinfastm/vinpearlbooking.com.vn/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/functions.php(54): ActionScheduler_ActionFactory->recurring(‘rank_math/ analy…’, Array, 1628899200, 2592000, ‘rank-math’)
    #3 /home/vinfastm/vinpearl

Viewing 9 replies - 1 through 9 (of 9 total)
  • Anjana Vijayan

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process and that should resolve the issue.

    If you need further assistance, please don’t hesitate to contact us.

    Thank you

    Tuan Anh

    3 years, 4 months ago

    Rank Math free

    Thanks for the quick response
    I followed the instructions but got the desired result
    I get a message when I run the Repair Action Scheduler plugin

    “The repair action scheduler cannot run because the repair database schema is out of date.

    No action is taken.

    The Repair Action Scheduler plugin was automatically disabled. “

    Jeremy

    3 years, 4 months ago

    Hello,

    We may need to further debug the issue.

    We are going to take a deep look at your website. Kindly provide your FTP login as well in case if something happens while we troubleshoot the issue we can revert your site back.

    We are looking forward to helping you.

    Tuan Anh

    3 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Miguel

    3 years, 4 months ago

    Hello,

    We created the missing ActionScheduler tables manually in your database and activated the plugin successfully.

    If you require any further assistance don’t hesitate to get in touch.

    We are here to help!

    Tuan Anh

    3 years, 4 months ago

    Rank Math free

    Thank you very much
    Can you share with me how you did it?
    Because I have other websites that also use this database

    Jeremy

    3 years, 4 months ago

    Hello,

    Check the pending Scheduled Action, go to WordPress dashboard > Tools > Scheduled Actions > Pending:
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.
    fetch

    You can check the progress at Rank Math > Analytics.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Tuan Anh

    3 years, 4 months ago

    Rank Math free

    Thanks for all

    Jeremy

    3 years, 4 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

You must be logged in to reply to this ticket.