Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like the user does not have the permissions to create the Database.
Can you please edit the Sensitive data section and add your WordPress, & cPanel login details so we can assist you faster?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have reverted to the previous version for now.
Hi,
cPanel login details are not working, could you please confirm again?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
It looks like these details are also not working. Could you please login to Bluehost, go to file manager
and delete or rename ‘seo-by-rank-math’ folder from wp-content/plugins folder.
Thank you.
Thank you, is it fixed, please confirm.
Yes, it is. Thank you so much. I don’t know what I would do without your plugin.
I am super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new ticket, and it will be our pleasure to assist you again.
Thank you.
