Fatal error

#83163
  • Resolved Nano Chemazone Inc
    Rank Math free

    Hi

    SEO Plugin is creating a fatal error on my website

    Fatal error: Namespace declaration statement has to be the very first statement or after any declare call in the script in /home/chemaxsz/public_html/wp-content/plugins/seo-by-rank-math/includes/interface-runner.php on line 11

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please access your site via FTP and disable the plugin. You can get in touch with your host to help you with this.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins and FTP access(with write access) in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Fatal error’ is closed to new replies.