Hello,
We apologize for the issues you are facing with the plugin. It sounds like you are encountering a critical error related to instant indexing and a server error (500) when updating an Elementor page.
For the critical error, if you are seeing a message similar to Fatal error: Uncaught RuntimeException: Error saving action: Table 'dbname.prefix_wp8o_actionscheduler_actions' doesn't exist, you can try the following steps:
- Backup your database before making any changes.
- Use our Repair Action Scheduler plugin to fix this issue automatically on most sites. You can find it here: Repair Action Scheduler Plugin.
- For multisite installations, use the multisite version available here.
- After activating the plugin, it should automatically deactivate itself after fixing the issue.
For the server error (500), this generally indicates a server-side issue. Here are some steps you can take:
- Review server logs to pinpoint the error and cause.
- Check for overload signs such as slow response times or high CPU usage.
- Verify settings for your site’s PHP, database, and other relevant components.
- If the issue persists, consider reaching out to your hosting provider for support.
If you continue to experience these issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
When we attempt accessing your site we get “Bandwidth Limit Exceeded”:
The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later. (image in sensitive data section)
Kindly review this issue and revert to us.
Looking forward to helping you.
Thank you.
Im sorry, the website is back online
Fout details
============
Een fout van het type E_ERROR werd veroorzaakt op regelnummer 263 van
het bestand /var/www/vhosts/arpi.nl/httpdocs/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-api.php.
Foutmelding: Uncaught Error: [] operator not supported for strings in
/var/www/vhosts/arpi.nl/httpdocs/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-api.php:263
Stack trace:
#0 /var/www/vhosts/arpi.nl/httpdocs/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-api.php(154):
RankMath\Instant_Indexing\Api->log(Array, 400, ‘Bad Request’)
#1 /var/www/vhosts/arpi.nl/httpdocs/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-instant-indexing.php(430):
RankMath\Instant_Indexing\Api->submit(‘https://arpi.nl…’, true)
#2 /var/www/vhosts/arpi.nl/httpdocs/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-instant-indexing.php(173):
RankMath\Instant_Indexing\Instant_Indexing->api_submit(‘https://arpi.nl…’,
true)
#3 /var/www/vhosts/arpi.nl/httpdocs/wp-includes/class-wp-hook.php(324):
RankMath\Instant_Indexing\Instant_Indexing->handle_post_row_actions(”)
#4 /var/www/vhosts/arpi.nl/httpdocs/wp-includes/class-wp-hook.php(348):
WP_Hook->apply_filters(NULL, Array)
#5 /var/www/vhosts/arpi.nl/httpdocs/wp-includes/plugin.php(517):
WP_Hook->do_action(Array)
#6 /var/www/vhosts/arpi.nl/httpdocs/wp-admin/admin.php(175):
do_action(‘admin_init’)
#7 /var/www/vhosts/arpi.nl/httpdocs/wp-admin/edit.php(10):
require_once(‘/var/www/vhosts…’)
#8 {main}
thrown
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
