Fatal error

#82924
  • Resolved Luis

    4 years, 2 months ago

    Rank Math free

    Hi, a issue has appeared at our site, this is the message:

    Fatal error: Namespace declaration statement has to be the very first statement or after any declare call in the script in /home/ji1pilkc/public_html/novi-animation.com/wp-content/plugins/seo-by-rank-math/includes/class-kb.php on line 13

    We have v1.0.47.1 version installed with WordPress versión 5.5.1
    Theme Avada (versión 6.2.3) and PHP versión 7.3.5

    What can happen?

    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), please check if this happens even with Rank math alone active on a default theme.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Luis

    4 years, 2 months ago

    Rank Math free

    Hello, Thanks

    We solved the problem re-installing the plugin back again.

    Kind regards.

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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