Fatal Error - Support

Resolved Marta Abate
4 years, 8 months ago

Rank Math free

Hello, I just installed Rankmath on my site (a very simple site with really a few other plugins), which I created with Elementor Free.
I was just starting personalizing the settings, and when I arrived to the SEO Titles and Meta — Homepage section, a fatal error occured.
Here it is:

Fatal error: Uncaught Error: Call to a member function get_model() on null in /home/teatroin/public_html/wp-content/plugins/seo-by-rank-math/includes/3rdparty/elementor/class-elementor.php:86 Stack trace: #0 /home/teatroin/public_html/wp-includes/class-wp-hook.php(288): RankMath\Elementor\Elementor->enqueue(”) #1 /home/teatroin/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #2 /home/teatroin/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/teatroin/public_html/wp-content/plugins/elementor/core/editor/editor.php(485): do_action(‘elementor/edito…’) #4 /home/teatroin/public_html/wp-includes/class-wp-hook.php(288): Elementor\Core\Editor\Editor->enqueue_scripts(”) #5 /home/teatroin/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array) #6 /home/teatroin/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /home/teatroin/public_html/wp-includes/script-loader.php(2670): do_action(‘wp_enqueue_scri…’) #8 /home/teatroin in /home/teatroin/public_html/wp-content/plugins/seo-by-rank-math/includes/3rdparty/elementor/class-elementor.php on line 86

What can I do now?
Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

Michael Davis
4 years, 8 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Can you confirm that you are running the latest versions of Rank Math & Elementor? If so, could you please perform hard refresh on your browser to clear any cached JS and then a fresh install of both plugins and check if this will resolve the issue?

Looking forward to helping you. Thank you.

Marta Abate
4 years, 8 months ago

Rank Math free

OK, I tried to do what you suggested me, it seems to work now.
Still, there is something I cannot understand at SEO Titles and Meta — Homepage section.

It does not let me see and modify the settings of my home page, but just tells me:

“A static page is used as front page (as set in Settings > Reading). To set up the title, description, and meta of the homepage, use the meta box in the page editor.”

Is it ok anyway? Is there something I could do to see and change the Homepage section settings?

Many thanks.

Michael Davis
4 years, 8 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math today.

I am glad that the first issue is now resolved 🙂

In regards to the second question, please head over to Pages > Select Homepage and you will be able to modify all the SEO settings from the Rank Math metabox or the sidebar widget if your are using the block editor. https://i.rankmath.com/U44EB5

Looking forward to helping you. Thank you.

RankBot
4 years, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Fatal Error’ is closed to new replies.