Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
That is because you have purchased the plan using a different email address. We checked the order reference and you have purchased the plan under the email address of e******@l************.
Please log in to that account and download the PRO plugin file from here.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
